ItsMinFo.com
About ItsMinFo.com
Abstract: The Information Technology Service Management (ITSM) movement is gaining adopters throughout the world, expanding from the 2005 ratification of International Standards Organization (ISO) ISO/IEC 20000. However, this concept grew out of older frameworks such as Britain’s IT Infrastructure Library (ITIL) and U.S. service level management (SLM).
Categories:
- Blog
- Governance
- Information
- Management
- Service
- Abstract
- Academic
- Adopters
- Adoption
- Background
- Britain
- Bsm
- Business
- Cobit
- Concept
- Confuse
- Contributing
- Control
- Currently
- Descriptive
- Determine
- Expanding
- Extent
- Findings
- Focused
- Frameworks
- Further
- Gaining
- Gives
- Grew
- Iec
- Indicate
- Indicated
- Infrastructure
- International
- Iso
- Itil
- Itsm
- Knowledge
- Lack
- Landscape
- Level
- Library
- Literature
- Lower
- Mainly
- Managers
- Mentioned
- Movement
- Objectives
- Older
- Organization
- Paper
- Pieces
- Prescriptive
- Published
- Ratification
- Related
- Reports
- Several
- Slm
- Standards
- Studies
- Survey
- Technology
- Terms
- Throughout
- Understanding