Common Answers
- Track frequent questions (searches)
- Track the quality of the answers to frequent searches
Provide good wiki pages to answer common searches. Also show a page that tracks which are the most common searches, and how good the answer page for the search is.
Generating the Common Answers List
Common Answers will derive directly from metrics on web queries in the following areas:
- Top queries on AboutUs - Derived from an internal list
- Top Web Queries - Derived from SearchEngineGuide.com
These lists will be updated weekly at ContentNeeded and culled to eliminate redundancy (pages already in existence on the site). This will be done by hand for the time being, but should be automated in the future (dev. priority coming once we've solidified the work flow of the system).
Concerns
How to eliminate redundancy and work already done. We will need a bot for this later that will check to see if an article is present (# of bites combined with # of edits?).