OnTheTop.com

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Wigs and Hairgoods by Onthetop.com

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By placing an order for any product from this company, you acknowledge that you are at least 18 years of age, and you agree to accept these policies in their entirety before placing your order.

We are willing to work with you by phone or e-mail to answer any questions you may have about your order, and to help avoid the possibility of having to make an exchange. However, even with the best of efforts, occasionally a wig does not work. In this case, we will gladly exchange the wig.

IMPORTANT!! PLEASE DO NOT PLACE YOUR EXCHANGE ORDER THROUGH OUR SHOPPING CART!!! Doing so is confusing because it would likely be processed by our ordering department as a new order. This may result in your credit not being applied to your exchange, and the item may be shipped as a new order, possibly causing double-billing to your bank card. We strive to make exchanges as hassle-free as possible. Communication eliminates misunderstandings, so please e-mail or call us for assistance with your exchange.